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4 Reasons Why Your Business Needs PSA Software


The Professional Services Automation (PSA) market has changed a lot over the last few years, PSA software is said to be one of the hottest technology trends in the professional services landscape. Professional Services Automation solutions can drive significant operational performance improvements to any services organization. Nearly every critical KPI can benefit from improved automation. Ranging from better project performance and increased resource leverage to improved billable utilization.

PSA software is the equivalent of having everything done in-house in one unified solution. All things are made by the same team with strict integration in mind, all of the most necessary components of a business are made to seamlessly integrate with each other. Processes stack on top of the other and not just with great user-experience and design, but also through advanced real-time reporting which can be displayed and shared with the right people at the right time.

Service-based businesses are highly dependent on the success of their projects, and the ability to efficiently building a project team and empowering project managers is essential to that success. These types of businesses need to be able to implement repeatable project delivery processes, quickly move project teams to higher levels of efficiency, and ensure that they can view the health of their projects at any stage throughout the project life-cycle.

In this blog, we look at 4 of the fundamental reasons why services business should consider using PSA software...

Better project planning and execution

PSA software will give any service-based business a 360-degree view of their projects on-demand and as they progress. Stakeholders can see at a glance what projects are in the pipeline and forecast resource requirements to get a solid understanding of the supply and demand of their resources. Stakeholders can build detailed project plans, match the right people within the organization up with the right projects, and have all of the project data they need in one solution. Also, PSA software offers businesses a closed-loop communication solution between resources, managers and the entire project team. Resources can quickly communicate to stakeholders on the status of their assigned tasks, and stakeholders can assess the impact on overall project schedules, budgets, and resource requirements to proactively resolve issues as they come in.

Speed up the project life-cycle

PSA software has the ability to manage projects throughout every step of the project life-cycle. This gives services businesses the tools to focus on delivering great services to their clients, instead of wasting time on tedious admin task. This focus on efficiency means greater time to spend on productive tasks and can have a direct effect on the businesses revenue earnings. Additionally, some PSA solutions even have there very own CRM feature built into the software, which can eliminate the need for any manual project setup or configuration.

Get a tight grip on costs associated with projects

PSA software has the ability to track project costs at a very granular level. Every hour on every project can be easily tracked, and any additional costs on a project, like fuel cost or subcontractor expenses, can be accounted for. This benefit plays a major role when planning and executing a project with a strict budget. Stakeholders can plan their projects out at cost and know exactly where they stand at any point throughout the project life-cycle due to all of the project data being managed within one centralized solution.

Optimize resource utilization

A PSA solution gives you insights on what your team is working on throughout each day. You can use this feature to quickly identify who is working on what is it billable or non-billable, allowing you to close the gap in revenue leakage. Normally you may wait until meetings or a weekly/monthly analysis before you know what's going on, with PSA your resources tasks can be updated daily for review by stakeholders. Think about the amount of time you could save with this ability.

If you run any kind of services business, you should really take a look at how PSA software can help your business operate. You will find PSA software to be extremely robust in its ability to give you the visibility and control you need to focus on what is most important – achieving results by delivering successful projects!


The world's most intuitive PSA solution is here...

CrossConcept Continuum goes beyond traditional PSA solutions available today by incorporating cutting-edge UI technology making the solution more user-friendly, resulting in fewer clicks within the solution and time spent logging data.

CrossConcept Continuum has been built from the ground up to integrate with all major accounting systems to seamlessly synchronize projects and accounting within one

unified system. Our innovative PSA solution allows organizations to maximize profitability by integrating connecting projects and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises.

CrossConcept Continuum is a simple, yet powerful PSA solution built with the end-user in mind - fast, flexible, powerful and user-friendly! We are offering all new clients a free 2-week trial with no contract obligations. This is a great opportunity for any business to try out the solution and decide if PSA software is for you!

To book a free 15-minute consultation, email: marketing@crossconceptinc.com or call: 1-888-528-3898 x110.


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