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OUR
MISSION

To simplify, streamline, and transform the way professional services organizations manage their projects, people, and profitability - empowering them to focus on what they do best.

OUR
VISION

To be the trusted partner for businesses worldwide, fostering a future where technology seamlessly drives productivity and success.

Who We Are

At CrossConcept, we're passionate innovators with over fourteen years experience in revolutionizing professional services automation. Based in Whitby, Ontario, Canada just outside Toronto, we specialize in delivering streamlined, all-in-one solutions that empower businesses to work smarter, not harder.
 
Founded in 2010, we’ve made it our mission to help small and medium-sized professional services organizations achieve their full potential by eliminating inefficiencies and embracing simplicity in project management, CRM, and invoicing workflows.

What We Do

We proudly develop and support Continuum PSA, a fully configurable, award-winning SaaS software solution tailored to the unique needs of professional services teams. Whether it’s streamlining time and expense management, optimizing resource allocation, or integrating advanced reporting tools, we’ve got you covered.

Our clients—ranging from industry giants like Hitachi, GE, and Experian to emerging businesses—trust us to deliver innovative tools and exceptional results.

Key features of Continuum PSA include:
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  • Revenue Recognition: Stay compliant and on top of your financials
  • Multilingual & Multi-Currency Support: Operate seamlessly across borders​
  • Unlimited Customization: Tailor your PSA experience to your precise business needs
  • 9-Phase Framework: Our exclusive implementation methodology ensures you’re up and running within 8 weeks

Why Choose Us?

  1. Proven Expertise: With over 30 years in IT and systems engineering, our team understands the challenges professional services organizations face.
  2. Customer-Centric Approach: Your success is our success. We’re here to support you every step of the way, from onboarding to optimization.
  3. Innovation at Heart: We continuously adapt and innovate to meet the evolving demands of today’s fast-paced business world.
  4. Global Impact, Local Roots: While we serve clients across the globe, we’re proud of our Canadian roots and the community we call home.
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